Terms of Service

By installing the Tapgift app or completing a gift purchase that uses Tapgift, you accept these Terms.

Tapgift is a Shopify app that lets buyers send a gift with just the Recipient's email, or via a link the buyer shares themselves. The Recipient enters their own shipping address via a claim link. Tapgift collects a $0.99 fee per completed gift order, charged to the buyer at checkout as a separate line item titled “Gift delivery fee.”

• Operate a Shopify store and fulfill gift orders the same way you fulfill regular orders.
• Do not modify the “Gift delivery fee” line item label.
• Ensure your products and recipient claim flow comply with applicable law.

• Only enter the email address of a Recipient you intend to send a gift to, or share the claim link directly with someone you know.
• Do not use Tapgift for unsolicited marketing.

If the Recipient has not claimed within 10 days, Tapgift will automatically refund the buyer's order in full (including the $0.99 fee).

Tapgift is free to install. There is no monthly subscription. Each merchant install includes a one-time trial of 5 free claimed gifts.

After the trial, Tapgift charges the merchant $0.99 per claimed gift via Shopify's usage-based app billing. The merchant separately collects $0.99 from the buyer at checkout as a “Gift delivery fee” line item, so the merchant's net cost is $0. Gifts that are not claimed within 10 days are auto-refunded to the buyer and not billed to the merchant.

At install, the merchant approves a monthly cap (default $50). Shopify will not bill the merchant more than the approved cap in any billing month. The merchant may raise or lower the cap at any time from inside the app; cap changes require fresh approval via Shopify's consent flow.

No refunds after claim. Once a recipient confirms their address, the service has been delivered and the per-gift fee is non-refundable, even if the merchant subsequently cancels the underlying Shopify order or fails to ship.

Tapgift may change pricing with 30 days' notice via in-app banner. Material changes do not apply to gifts in flight at the time of change.

No email spam, no fraudulent or illegal goods, no content that violates CAN-SPAM or applicable email-marketing law. Tapgift may suspend or terminate access for violations.

When Tapgift processes personal data about a merchant's customers (e.g. a gift recipient's email, name, and shipping address), the merchant is the data controller and Tapgift acts as the data processor / service provider. This section forms our Data Processing Agreement and is incorporated into these Terms.

• Scope & instructions. Tapgift processes customer personal data only to provide the gifting service and on the merchant's documented instructions. We never sell it or use it for our own marketing or advertising.
• Confidentiality. Personnel authorized to process customer personal data are bound by appropriate confidentiality obligations and access it only as needed to provide the service.
• Sub-processors. We engage the third parties listed at /legal/sub-processors under written terms (including the EU Standard Contractual Clauses where applicable) that impose data-protection obligations no less protective than this DPA. We give 30 days' notice before adding a material new sub-processor, during which the merchant may object on reasonable data-protection grounds.
• Security. We maintain appropriate technical and organizational measures — encryption in transit and at rest, least-privilege access with MFA, access logging, and an incident-response process — as described in our Privacy Policy.
• Assistance. We assist merchants with customer data-access and deletion requests (including via Shopify's customers/data_request, customers/redact, and shop/redact webhooks), notify affected merchants of a personal-data breach without undue delay (within 72 hours where required), and assist with data protection impact assessments and prior consultations where required by law.
• Audits. On reasonable request we make available the information necessary to demonstrate compliance with this DPA, and allow for and contribute to audits and inspections by the merchant or its mandated auditor, subject to reasonable confidentiality and scheduling safeguards.
• Deletion on termination. On uninstall or termination, we delete or return merchant customer personal data per the retention schedule in the Privacy Policy.

California (CCPA/CPRA). For customers in California, Tapgift acts as a “service provider” and provides the same level of privacy protection the CCPA requires. We will not sell or share customer personal information, retain, use, or disclose it outside the direct business relationship with the merchant, or combine it with data from other sources except as permitted by the CCPA. The merchant may take reasonable steps to monitor our compliance, and we will notify the merchant if we determine we can no longer meet our obligations under applicable privacy law.

Merchants who require a separately signed DPA may request one at privacy@tapgift.app.

Tapgift is provided “AS IS” without warranty. We do not guarantee email delivery — inboxes occasionally filter or block messages.

Tapgift's total liability is limited to the fees you paid to Tapgift in the prior 12 months.

support@tapgift.app